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Welcome to Timeluxury, your gateway to the world of timeless elegance and luxury timepieces. We are committed to delivering an exceptional shopping experience, and that extends to our shipping and delivery processes. Below, you'll find all the information you need to know about how we handle shipping, ensuring your new timepiece reaches you safely and promptly.
Domestic Shipping
Timeluxury offers complimentary domestic shipping on all orders.
Processing Time: Orders are typically processed within 1-2 business days. We will send you a confirmation email once your order has been dispatched.
Shipping Carrier: We use reputable carriers, such as FedEx and UPS, to ensure the safe and timely delivery of your order.
Estimated Delivery Time: Most domestic orders are delivered within 3-5 business days. You will receive a tracking number to monitor your shipment's progress.
Signature Confirmation: For your security, all orders require a signature upon delivery.
International Shipping
We are delighted to serve customers around the world.
Processing Time: International orders are usually processed within 2–3 business days. You'll receive an email confirmation once your order is on its way.
Shipping Carrier: Timeluxury partners with trusted international carriers to guarantee a reliable and secure delivery.
Estimated Delivery Time: International delivery times may vary depending on the destination, but most orders are delivered within 7–10 business days. Please note that customs processing and regulations may affect delivery times.
Customs and Duties: International customers are responsible for any customs fees, taxes, or duties applicable to their country. We recommend checking with local authorities for specific information on import regulations.
Shipping Fees
Domestic: Timeluxury provides free shipping within the United States.
International: Shipping fees for international orders will be calculated at checkout. These fees are based on the destination and the chosen shipping method.
Order Tracking
Stay informed about the status of your order by using the provided tracking number. You can easily track your package's journey online or through our customer service team, who are ready to assist you with any inquiries.
Order changes and cancellations
If you need to make changes to your order or cancel it, please contact our customer service team as soon as possible. Once an order has been shipped, it cannot be altered.
Returns and exchanges
We stand by the quality and authenticity of our products. If, for any reason, you are not satisfied with your purchase, please review our [Returns and Exchanges Policy] (link to policy) to understand the process for returning or exchanging your item.
At Timeluxury, we strive to provide a seamless shopping experience from start to finish. Our shipping procedures are designed to ensure that your luxury timepiece arrives in pristine condition, no matter where you are in the world. If you have any questions or need further assistance, please don't hesitate to contact our dedicated customer support team.
Thank you for choosing Timeluxury, where time becomes a luxurious statement.
